2018 Winners of National Hardware Store of the Year – Johnson Bros Mitre 10 Mona Vale
Congratulations to our Platinum Sponsors, Johnson Bros Mitre 10 on being awarded National Hardware Store of the Year!
At the Awards of Excellence Dinner held at Adelaide Exhibition Centre at approximately 10:30pm on Wednesday the 20th of February 2019, the Johnson Bros Mitre 10 Mona Vale store was announced as the 2018 National Hardware Store of the Year. The national win awarded by the Independent Hardware Group, comes in addition to state wins in the trade store and large format category’s as well as a finalist in the Garden Centre category and a previous state win for Hardware Australia’s store of the Year.
The National awards are scored across a range of categories including product range, presentation, staff training and customer experience. The customer experience includes heavily weighted mystery shopper results that can ultimately be the deciding factor. “This is the result of years of hard work by a passionate team of staff and 65 years of hard work by a passionate family” says Ged Johnson, Store Manager of Johnson Bros Mitre 10 Mona Vale. “We can’t do this without the support of the beaches community and the support of our amazing customers”
Stores are only considered eligible after trading on a new site for a full twelve months. Having opened in April of 2017, The 2018 awards were the first year that the Mona Vale store was eligible for consideration.
Photo: (L-R) Ged Johnson, Elyse Johnson, Josh Johnson, Peter Johnson, James Johnson, Janelle Johnson, Robert Johnson